AI Answering Service & Virtual Receptionist

Unlike traditional call centers that rely on human operators, AI answering services are always available, instantly scalable, and consistent in tone. They greet callers, route inquiries, and log details without queues or staffing gaps — while escalating complex calls to humans when needed.

An AI answering service uses conversational AI to answer inbound calls, resolve common requests, and transfer complex issues to humans. Unlike traditional voicemail or IVR menus, it provides natural, human-like conversations.

Our AI receptionist greets callers, captures details, and completes tasks like booking appointments, updating records, or forwarding calls, all while integrating with your CRM, calendar, or telephony system.

Yes. ElevenLabs AI receptionists support 30+ languages with real-time switching, making them ideal for global businesses.

Not entirely. The AI receptionist automates repetitive calls, but seamlessly hands off to human agents when conversations require judgment, empathy, or compliance-specific handling.

Businesses typically see up to 66% cost-per-call reduction, 27% higher customer satisfaction, and faster resolution times—improving both operational efficiency and customer experience.