- Integrations /
- Docusign
Connect Docusign to ElevenLabs Conversational AI Voice Agents
Transform your AI voice agents into contract-closing powerhouses. Enable real-time agreement workflows that convert conversations into signed documents instantly.
Let your AI Voice Agents handle agreements with DocuSign
Features
Integrations features
Voice-Initiated Document Generation
- Automatically create and populate DocuSign envelopes based on voice conversation context
- Support for template-based document creation with real-time data insertion
- Seamless transition from conversation to contract without channel switching
Real-Time Consent Capture
- Capture and validate verbal agreements during live voice interactions
- Support for recorded consent as supplementary evidence
- Immediate document generation upon user confirmation
API-First Architecture
- RESTful API integration with comprehensive webhook support
- Real-time status updates and completion notifications
- Scalable implementation with minimal latency impact
Multi-Modal Verification
- Integration with DocuSign's identity verification methods
- Support for SMS codes, knowledge-based authentication, and ID verification
- Voice biometric integration capabilities for enhanced security
Automated Workflow Management
- Configurable follow-up sequences for unsigned documents
- Automated reminder systems with voice agent callbacks
- Complete audit trail integration for compliance tracking
Installation
Installation guides
Step 1: DocuSign App Configuration
- Navigate to Admin > Integrations > Apps and Keys in DocuSign
- Create New Integration Key with OAuth settings
- Configure OAuth scopes: signature, impersonation, extended
- Set redirect URI to ElevenLabs callback URL
- Note Integration Key and Secret Key for agent configuration
Step 2: ElevenLabs Agent Configuration
- Access ElevenLabs console and open your Conversational AI agent
- Navigate to Integrations > Add New Integration > DocuSign
- Enter DocuSign environment URL, Integration Key, and Secret Key
- Complete OAuth flow to authorize document access
- Configure template mapping for document generation
Step 3: Template and Workflow Setup
- Define which DocuSign templates your agent can use
- Map conversation data to envelope recipient fields
- Set up custom field mappings for document variables
- Configure signature workflow rules and routing
Authentication Setup
- OAuth 2.0 JWT flow for service integration
- Secure credential storage in ElevenLabs platform
- Automatic token refresh handling
- Connection health monitoring and alerts
Troubleshooting