Connect Make to ElevenLabs Conversational AI Voice Agents

Real-Time Workflow Orchestration

• Execute complex multi-step workflows instantly during voice conversations
• Maintain conversation flow while performing background system operations
• Support for both synchronous and asynchronous workflow execution
• Developer benefit: Build sophisticated voice experiences without backend complexity

Universal System Connectivity

• Connect to thousands of apps and services through Make's connector library
• Support for REST APIs, webhooks, and custom integrations
• Legacy system integration capabilities through HTTP connectors
• Developer benefit: Integrate with any system your clients use without building individual connectors

Context-Aware Data Retrieval

• Pass conversation context and user data to workflows dynamically
• Retrieve relevant information based on user identity and conversation history
• Support for complex queries across multiple data sources
• Developer benefit: Build personalized voice experiences that leverage real-time data

Secure Authentication & Credential Management

• Enterprise-grade security with encrypted credential storage
• Support for OAuth, API keys, and custom authentication methods
• Granular permission controls for different workflow types
• Developer benefit: Implement secure integrations without handling sensitive credentials

Low-Latency Performance

• Optimized for real-time conversation requirements
• Cached connection pooling for frequently accessed systems
• Async processing for non-blocking workflow execution
• Developer benefit: Maintain natural conversation flow with sub-second response times

Step 1: Make Scenario Setup

1. Access your Make dashboard and create a new scenario
2. Add Webhooks > Custom webhook as the trigger module
3. Copy the webhook URL provided by Make
4. Add your workflow modules (apps, routers, filters)
5. Configure the final module to return formatted data

Step 2: ElevenLabs Agent Configuration

1. Navigate to Settings > Secrets Manager in ElevenLabs
2. Create new secret named MAKE_WEBHOOK_URL with your webhook URL
3. If using authentication, create MAKE_API_KEY secret
4. Configure webhook tools for your Make scenarios

Step 3: Create Automation Tools

Trigger Make Scenario Tool

• Name: trigger_make_automation
• Method: POST
• URL: Paste your Make webhook URL
• Add any authentication headers if configured in Make
• Define input parameters your scenario expects

Configure Dynamic Parameters

• Set up fields that map to your Make scenario inputs
• Define data types and validation rules
• Add descriptions for each parameter
• Test with sample data

Step 4: Agent Prompt Configuration

Add automation triggers to your agent's system prompt:

You have access to Make automations for complex workflows:

• Use trigger_make_automation when users need multi-app processes
• Pass conversation data as scenario parameters
• Wait for Make to process and return results
• Present automation results in natural language

Define automation triggers:

• Cross-application data synchronization
• Document generation and processing
• Multi-step approval workflows
• Complex calculations or transformations